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#1

bunningshousenz
Member
Registered: 2026-07-08
Posts: 3

Blackops - changing order quantity and missing funds

Hey everyone,

I’m just wondering if anyone else has had this problem on blackops and weather they were able to resolve it

I recently received my package and immediately noticed that the amount I received did not match what I believed I had ordered and paid for. When I went back to check my order history, the quantities shown were different from what I paid for, which makes me think this may have been a fault on blackops end rather than the vendor’s end, since the vendor appears to have sent the quantity that was displayed by the market.

For background, I placed two separate orders for the same item from the same vendor. One order was for 7 units at a discounted bundle price, and the second order was for 1 unit at the normal price with no discount. That should have made 8 units total. Immediately after paying, I’m certain the system recognised the two distinct orders correctly, with one showing as 7 units and the other as 1 unit.

However, after receiving the package and checking the order history again, the marketplace now shows the orders as 1 unit + 1 unit instead of 7 units + 1 unit. I only received around 2 units, which matches what the marketplace currently shows, but it does not match what I’m certain I ordered and paid for.

What makes this even more frustrating is that my wallet/payment history appears to show that I sent the larger payment amount to the marketplace wallet, which lines up with the original 7+1 order and makes me feel like I’m not misremembering or misunderstanding the situation.

From my side, it looks like the market accepted the larger payment but later changed or recorded the order as a smaller quantity. If the vendor only saw 1+1 on their end, then they probably fulfilled exactly what the marketplace showed them, which makes this seem more like a marketplace-side issue than a vendor mistake.

Has anyone else experienced a blackops changing or incorrectly displaying an order quantity after payment and wether they were able to resolve this?

Any advice would be appreciated.

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#2

ChocolateLover
Member
Registered: 2026-06-25
Posts: 35

Re: Blackops - changing order quantity and missing funds

That sounds frustrating, i suggest using the contact support option on the wallet page

Last edited by ChocolateLover (2026-07-08 19:25:00)

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